Beyond the Artificial

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The COVID-19 pandemic has accelerated the move from traditional provider-centric models of care towards consumer-centric care, increasingly available online and at home.

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HIPAA, the Health Insurance Portability and Accountability Act, is the basic requirement for securing personal health information and is required when handling patient health data. Learn the steps Botco.ai has taken to become one of the few intelligent chat marketing companies that are certified HIPAA compliant.

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The Alchemist Accelerator is a forward-thinking program, built exclusively for startups serving enterprises. Botco.ai joined the Alchemist Accelerator program, after receiving a nomination and recommendation from TiE Angels and Bite Size, an Alchemist Accelerator alumni participant. Botco.ai was featured in Tech Crunch, along with 19 other companies that graduated successfully this year. Learn about the Silicon Valley-based Alchemist Accelerator Class XXV and Botco.ai’s participation.

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Healthcare companies are personalizing the chat experience through artificial intelligence (AI), machine learning (ML), and ontology-based natural language processing (NLP). Virtual agents are assisting B2B and B2C healthcare companies worldwide in answering patient and provider questions. Discover these five Botco.ai-powered virtual agents to learn how conversation-based technology creates real solutions for healthcare companies.

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With the release of smartphones, messaging apps have quickly become many of the most widely used apps in the world. In fact, eMarketer reports that there were 2.52B mobile messaging app users worldwide in 2019. Learn how to utilize conversational marketing with your existing messaging app platforms to increase conversions, cultivate conversations, and automate inquiries.

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Today's customers want to ask and receive instantly. An only email strategy is slow, metered, and clunky. Learn 5 failproof strategies to combine email and intelligent chat to turbocharge your sales conversions and create a better customer experience.