Massage Envy’s Marketing Success Story with AI Chat - Botco.ai

Massage Envy’s Marketing Success Story with AI Chat

Massage Envy had a problem common to many large corporations with independently owned franchises. Customers had to call each franchise for location-specific pricing, membership, and services. Massage Envy recognized the value of conversational marketing and its unique ability to reduce friction and elevate the customer journey. Combining AI chat with their current marketing programs, they were able to keep customers engaged and book more appointments. Learn from industry marketing and social media experts how to Add AI chat to your marketing channels to increase conversions Identify the messaging channel most appropriate for your brand Deliver rich services with low friction using AI chat. Accelerate the buyer journey Help your customers feel more connected with your brand by being always on and providing instant answers.


Massage Envy’s Marketing Success Story with AI Chat

Andrea Munzer McCauley - Brand and Digital Marketer ME Rebecca Clyde - Co-founder and CEO Botco.ai

September 30, 2020 | 51 mins


Massage Envy had a problem common to many large corporations with independently owned franchises. Customers had to call each franchise for location-specific pricing, membership, and services. Massage Envy recognized the value of conversational marketing and its unique ability to reduce friction and elevate the customer journey. Combining AI chat with their current marketing programs, they were able to keep customers engaged and book more appointments.

Learn from industry marketing and social media experts how to

  • Add AI chat to your marketing channels to increase conversions
  • Identify the messaging channel most appropriate for your brand
  • Deliver rich services with low friction using AI chat.
  • Accelerate the buyer journey
  • Help your customers feel more connected with your brand by being always on and providing instant answers.