Rick Mitchell, Executive Director of the Homeless ID Project in Phoenix, discusses how his non-profit helps homeless individuals obtain IDs and birth certificates – a key first step to lifting oneself out of homelessness. With Botco.ai, they’ve been able to offload a significant portion of website inquiries, save hours per week, and spend time on more valuable activities. Rick shares insights on the challenges of ending homelessness, the importance of nonprofits adopting business strategies, and the potential for technology to connect individuals with vital services.

Sonja Early, Director of Operations at Georgia H.O.P.E. an HCA company, shares her 18-year journey with the company, from its early days to the Health Connect America acquisition in 2021, to the present. She highlights how implementing Botco.ai’s AI-powered chatbot has revolutionized its referral process, improving efficiency, engagement, and access to mental health services. Sonja’s passion for her work and enthusiasm for AI technology shines through as she discusses the challenges, benefits, and ROI of GenAI.

Denee Coleman, Director of Digital Marketing at Carlton Senior Living, shares how her organization uses Botco.ai to enhance customer engagement and streamline operations in senior living communities. With a background in technology and a passion for helping seniors, Denee explains how Botco.ai’s chatbot has improved Carlton’s ability to provide timely information to families, qualify leads, and maintain consistent messaging. She discusses the challenges of customer service in senior living and how Botco.ai has allowed them to better serve their communities while saving time and resources.

Pam Calad, Marketing Director at Akua Mind & Body, discusses how implementing Botco.ai’s chatbot has revolutionized their client engagement, improved response times, and increased admissions across multiple channels. She highlights the importance of immediate responses in the behavioral health industry and the unexpected benefits of AI-powered communication. 

Varsha Neelesh, SVP of Engineering and Customer Success at Syncari, shares how implementing Botco.ai’s chatbot has transformed client engagement by improving response times and streamlining customer support. She emphasizes the value of instant responses for guiding customers through Syncari’s platform and highlights how AI-powered communication has freed up her support team to focus on complex issues.

Botco.ai is Celebrating AI Heroes: Ryan Katz’s Journey with AI in Creativity and Business

Botco.ai continues its mission of spotlighting AI’s transformative impact through its latest interview series, Celebrating AI Heroes. This series highlights early adopters who are using AI to drive innovation in business and everyday life.

Ryan Katz, Director of Business Development at Ideas Collide, shares his personal journey of embracing AI—from enhancing his writing skills with ChatGPT to leveraging AI tools for business development, e-commerce, and even gaming. As a creative professional with a background in graphic design, Katz explores how AI has become an essential tool in both his professional and personal life. His insights shed light on AI’s evolving role in problem-solving, efficiency, and even reshaping industries like education and customer service.

Read on to discover how Ryan Katz is putting AI to work for good.

Omar Torresola unpacks how Gen AI is transforming support workflows at the financial technology company Upgrade, Inc., and what fuels him beyond the workday.