Botco.ai is the Enterprise AI Agent Platform purpose-built for organizations that need to engage customers through intelligent, reliable, and secure AI conversations. The platform enables enterprises to seamlessly create, securely deploy, and easily manage autonomous AI agents using a no-code development environment (IDE) and retrieval-augmented generation (RAG) technology. Trusted by leading healthcare, behavioral health, and pharmaceutical organizations, Botco.ai empowers businesses to convert conversations into revenue, reduce operational costs, and improve customer satisfaction. Recognized as “Most Outstanding Startup” by the Arizona Innovation Challenge and winner of the TiE50 and ACA Best SaaS Platform awards, Botco.ai is redefining how enterprises engage with their audiences through agentic AI.To learn more, visit www.botco.ai.
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AI Meets Search: Enhancing Digital Experiences with Chat and Search Synergy
Rebecca Clyde | Botco.ai CEO, Chris Pace | SearchStax VP of Healthcare Industry
August 28, 2025 | 60:03
Your AI agent answers questions. Your search tool indexes content. But when these two systems operate in isolation, customers still get lost—asking for help in chat, only to be sent to an outdated FAQ, or using search and getting a wall of irrelevant results. This disconnect creates friction, increases support costs, and loses high-intent users.
This webinar unpacks how AI agents and enterprise search can work collaboratively to resolve these gaps—combining the proactive guidance of chat with the structured knowledge of search to create faster, smarter digital experiences. Whether you’re in healthcare, higher ed, SaaS, or any information-rich sector, the synergy between chat and search is becoming essential infrastructure.
You’ll learn how to:
- Build journeys where AI agents and search tools collaborate, not compete
- Train agents using real search queries to reflect what customers actually want
- Deliver the right answer—whether it’s in a chat, a document, or a deep-link
- Use failed searches and chat gaps to surface and fix broken content
- Align your content, marketing, and support teams around a shared CX strategy
– Speakers
Rebecca Clyde | CEO Botco.ai
Chris Pace | SearchStax VP of Healthcare Industry
Chris Pace is the Vice President of Healthcare Industry at SearchStax, where he helps health systems and life sciences organizations modernize their digital platforms through intelligent search and scalable infrastructure. With over 20 years of experience in healthcare marketing, Chris previously led digital strategy at Banner Health, one of the nation’s largest hospital systems, where he transformed BannerHealth.com into a top-10 healthcare website. He also held leadership roles at Dignity Health and began his career in strategic consulting. Chris holds an MBA and a BS in Management from Arizona State University.
Rebecca Clyde is the co-founder and CEO of Botco.ai, an enterprise AI platform that enables organizations to automate over 90% of inquiries and convert them into revenue-generating interactions. A recognized leader in marketing automation and business innovation, she previously founded Ideas Collide, a digital agency serving Fortune 500 clients, and held digital strategy roles at Intel. Rebecca holds an MBA from ASU’s W.P. Carey School and executive education from Stanford GSB. She’s been honored as one of Arizona’s Most Influential Women, received the Arizona Innovation Challenge award, and was recognized by Google for Startups Latino Founders Fund for Botco.ai’s groundbreaking work in genAI.