Industry Reports
Discover how companies are using the GenAI Chat Cloud by Botco.ai to influence lead capture, lead nurturing, and pipeline acceleration in the industries we serve.
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The State of GenAI Chatbots 2024-2025: Enterprise Marketing Edition
Discover how GenAI is transforming enterprise marketing. This report offers insights from a survey of 1,000 professionals, revealing how AI enhances efficiency, engagement, and ROI. It also addresses key issues like ethics, privacy, cybersecurity, and AI-generated hallucinations, providing a balanced view of GenAI's benefits and challenges. Download the report to stay ahead in the evolving digital landscape while navigating these critical considerations.
Read ReportThe State of GenAI Chatbots in Marketing 2024
The report offers important insights into how marketers are leveraging generative AI tools to gain a competitive advantage. Nearly three out of four marketers are already using GenAI tools to help create text, images, videos or other marketing content. Discover how generative AI is revolutionizing marketing.
Read ReportThe State of Chatbots in Contact Centers 2023
Botco.ai surveyed approximately 1,000 contact center professionals across the US and the results of this survey provide valuable insights and data to help contact centers assess the current digital landscape and make a case for investments in intelligent chatbots moving forward.
Read ReportThe State of Chatbots in B2B Demand Generation
Discover how today’s B2B companies are using chatbots to affect lead capture, lead nurturing and pipeline acceleration. Our free report that examines how conversational marketing technology improves demand generation and how marketing professionals are leveraging conversational AI.
Read ReportThe State of Conversational Automation & Access to Mental Health Services
This free report examines how conversational automation technology improves access to mental health services by providing real-time, personalized support that transforms.
Read ReportThe State of Chatbots in Marketing 2022
We surveyed consumers and marketing professionals to get an in-depth, data-driven understanding of chatbot adoption. From why consumers use chatbots to where chatbots create ROI, our free report provides a quantitative breakdown of everything marketers need to know about this powerful tech.
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