Is It Really AI Chat? A B2B Buyer’s Guide to Evaluating Chatbot Tech - Botco.ai

Is It Really AI Chat? A B2B Buyer’s Guide to Evaluating Chatbot Tech

Botco.ai | Don Duong, Sales | Joe Terell, AVP of Sales | Pallavi Shukla, Marketing

June 19, 2025 | 39:19

Not all AI is created equal. Many solutions marketed as “AI” are actually keyword-based systems that rely on rigid scripts. This webinar helps B2B leaders, product managers, and chatbot builders assess whether their current solution is truly generative and intelligent—or limited by predefined logic.

You’ll Learn:

  • Not using a prompt – that’s not AI

  • No Knowledge base – that’s not AI

  • How to distinguish rule-based systems that match keywords from those that have a knowledge base

  • The 5-point checklist to evaluate true AI capabilities:

    • Knowledgebase +Prompt – Brain of the Ai (crawlable and uploadable)

    • Training

    • AI Insights

    • AI Playground (Test environment) – ensuring and testing answers (scripted you already know), show how it answers different variations

    • Personalized Answers

  • Why generative agentic AI matters for accuracy, efficiency (easy to update), and growth

  • Live demo of Botco.AI’s AI Playground: source-cited answers in real time

  • Overview of Botco.AI’s training module: absorb your knowledge base, no re-scripting

About Botco.ai

Botco.ai is the Enterprise AI Agent Platform purpose-built for organizations that need to engage customers through intelligent, reliable, and secure AI conversations. The platform enables enterprises to seamlessly create, securely deploy, and easily manage autonomous AI agents using a no-code development environment (IDE) and retrieval-augmented generation (RAG) technology. Trusted by leading healthcare, behavioral health, and pharmaceutical organizations, Botco.ai empowers businesses to convert conversations into revenue, reduce operational costs, and improve customer satisfaction. Recognized as “Most Outstanding Startup” by the Arizona Innovation Challenge and winner of the TiE50 and ACA Best SaaS Platform awards, Botco.ai is redefining how enterprises engage with their audiences through agentic AI.To learn more, visit www.botco.ai.