Returning to Care Post-Covid and What to Expect - Botco.ai

Returning to Care Post-Covid and What to Expect

In the last year, over 40% of Americans delayed or avoided routine, preventative care due to COVID concerns. Collectively, we skipped that annual check-up and avoided visiting urgent care more so than in the past. If we did participate in care, it probably incorporated more digital components such as a virtual waiting room or telehealth consultation. In this session, we will hear from Banner's Chief Digital Marketing Officer who will discuss how his organization is re-imagining care for a post-COVID care world. He will discuss new digital front door and patient engagement approaches available to providers in order to modernize access to care in 2021 and beyond.


Returning to Care Post-Covid and What to Expect

Chris Pace: Chief Digital Marketing Officer @Banner Health, Rebecca Clyde: Co-founder and CEO @Botco.ai

August 13, 2021 | 58 mins


In the last year, over 40% of Americans delayed or avoided routine, preventative care due to COVID concerns. Collectively, we skipped that annual check-up and avoided visiting urgent care more so than in the past. If we did participate in care, it probably incorporated more digital components such as a virtual waiting room or telehealth consultation. In this session, we will hear from Banner’s Chief Digital Marketing Officer who will discuss how his organization is re-imagining care for a post-COVID care world. He will discuss new digital front door and patient engagement approaches available to providers in order to modernize access to care in 2021 and beyond.