Stop Creating AI Slop: How to Build AI Agents That Create Value for Customers - Botco.ai

Stop Creating AI Slop: How to Build AI Agents That Create Value for Customers

Rebecca Clyde | Botco.ai CEO, Chris Maeda | Botco.ai CTO

September 15, 2026 | 45:12


If you’re evaluating AI investment this year, or trying to figure out why your last agent rollout didn’t move the numbers, this is 45 minutes worth blocking your calendar for.

The difference between an agent that just answers and one that actually resolves isn’t the model. It’s the architecture. And right now, most organizations are shipping AI slop — plausible-sounding outputs that don’t finish the job, don’t connect to your systems, and quietly erode customer trust every time they fall short.

We’ll show you what separates a real deployment from an expensive demo. In this session:

  • Real integration vs. AI slop — how connecting to EHRs, CRMs, and core systems turns an agent from a script reader into something that can check, update, and act. Without it, you’re just generating confident-sounding guesses.
  • Compliance that actually means something — what HIPAA and SOC 2 controls determine about what your AI is even allowed to touch, and why skipping this is how slop becomes liability.
  • Closing the gap between answering and resolving — why most agents stop at the question instead of finishing the task behind it, and what it actually takes to get there: system access, permissions, workflow logic, and guardrails that keep AI from hallucinating or making promises your stack can’t back up.

Come with your last agent rollout in mind. Leave with a clear read on what to fix — and what done right actually looks like.

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SPEAKERS

Rebecca Clyde | CEO  Botco.ai

Rebecca Clyde is an accomplished business leader with unique expertise in marketing automation and company building. Prior to Botco.ai, she founded Ideas Collide, an Inc. 5000 digital agency now in its 20th year serving Fortune 500 companies including major healthcare brands like Blue Cross Blue Shield Arizona and Banner Health. She was previously a digital strategist at Intel and holds an MBA from Arizona State University.

Chris Maeda | CTO,  Botco.ai

Chris Maeda has over 30 years experience in computer science, machine learning, and AI. He is the CTO at Botco.ai. Most recently he was the Co-founder & CTO of Rubric (marketing automation platform), CTO and VP of Engineering Broadbase; CTO of Kana. Dr. Chris Maeda graduated from MIT (B.S.) & holds a (PhD) from Carnegie Mellon University.

About Botco.ai

Botco.ai is the Enterprise AI Agent Platform purpose-built for organizations that need to engage customers through intelligent, reliable, and secure AI conversations. The platform enables enterprises to seamlessly create, securely deploy, and easily manage autonomous AI agents using a no-code development environment (IDE) and retrieval-augmented generation (RAG) technology. Trusted by leading healthcare, behavioral health, and pharmaceutical organizations, Botco.ai empowers businesses to convert conversations into revenue, reduce operational costs, and improve customer satisfaction. Recognized as “Most Outstanding Startup” by the Arizona Innovation Challenge and winner of the TiE50 and ACA Best SaaS Platform awards, Botco.ai is redefining how enterprises engage with their audiences through agentic AI.To learn more, visit www.botco.ai.