Botco.ai is the Enterprise AI Agent Platform purpose-built for organizations that need to engage customers through intelligent, reliable, and secure AI conversations. The platform enables enterprises to seamlessly create, securely deploy, and easily manage autonomous AI agents using a no-code development environment (IDE) and retrieval-augmented generation (RAG) technology. Trusted by leading healthcare, behavioral health, and pharmaceutical organizations, Botco.ai empowers businesses to convert conversations into revenue, reduce operational costs, and improve customer satisfaction. Recognized as “Most Outstanding Startup” by the Arizona Innovation Challenge and winner of the TiE50 and ACA Best SaaS Platform awards, Botco.ai is redefining how enterprises engage with their audiences through agentic AI.To learn more, visit www.botco.ai.
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Two Speeds, One Mission: Syncing AI Patient Engagement with PV Compliance
Rebecca Clyde | CEO - Botco.ai, Olga Minkov | Medical Operations - SSI Strategy
January 13, 2026 | 12:00pm
Artificial intelligence is advancing at two distinct speeds in pharma. Patient-facing technologies—conversational chatbots, digital health tools, and AI-powered support platforms like Botco.ai—are rapidly transforming clinical trials and post-launch support. Meanwhile, pharmacovigilance organizations are moving more deliberately, navigating rigorous regulatory frameworks from the EMA (2024) and FDA (January 2025) that demand validation, transparency, and life-cycle monitoring before AI can be deployed in safety surveillance. This creates a critical challenge: as AI-enabled patient engagement tools proliferate—generating safety signals through conversational interfaces, wearables, and interactive platforms—PV systems must evolve to systematically capture and evaluate these new data streams with appropriate human oversight, auditable lineage, and robust governance.
What You Will Learn
How automating case management reduces compliance risk while ensuring consistent regulatory adherence and complete audit trails. Productivity gains through intelligent automation that accelerates case processing and frees safety professionals for complex clinical assessments. Practical strategies for integrating patient engagement data from agents and digital platforms while maintaining quality and compliance. Building governance models that bridge innovation and oversight through vendor management, human-in-the-loop protocols, and QMS integration.
This webinar explores how PV teams can partner with emerging patient engagement technologies while meeting heightened compliance expectations and unlocking efficiencies for the digital future.
Who Should Attend
Clinical Operations Teams leading patient support centers. Pharmaceutical Marketers with ownership of patient engagement platforms. Pharmacovigilance Leaders adapting to new AI guidelines. Regulatory & Innovation Executives managing digital compliance.
SPEAKERS
Rebecca Clyde | CEO Botco.ai
Chris Pace | Vice President of Healthcare Industry, SearchStax
Olga Minkov is an executive leader in medical quality, pharmacovigilance, and clinical operations, with over 25 years of experience across biopharmaceutical and medical technology sectors. At SSI Strategy, she partners with senior leadership to build and scale Medical Office capabilities, including inspection-ready pharmacovigilance systems, quality frameworks, and cross-functional operating models aligned with FDA, EU, and ICH standards. Known for her strategic vision and talent development, Olga drives governance, risk mitigation, and transform-and-transition initiatives that strengthen organizational resilience across the development lifecycle. She holds a Master of Project Management and a Bachelor of Science in Biology.